Customer Service
The Lion's Share: Frequent Buyer Rewards Program
Do people tell you that you buy more than your share of jewelry?
If so, then we think you should get more than your share of rewards…
You deserve the Lion’s Share …our way of rewarding you for the investment that you make in Du Lyon products.
IT’S EASY AND IT’S FUN!
* No points to accumulate towards some future reward, you save on every purchase.
* The more you purchase, the greater your discount.
* Your discount is applied to the whole order, not just one item.
* Earn 5% cash rewards as part of the Inner Circle.
START SAVING RIGHT AWAY
Simply register for the Lion’s Share and we’ll send you a handy ring sizing tool to welcome you into our circle. We will also e-mail you a coupon good for a 10% discount on your next purchase.
MULTIPLE DISCOUNT LEVELS
The Lion’s Share has multiple discount tiers and that means greater savings as your total purchases for the year increase.
Attaining higher discount levels is easy:
* Crown - Purchase $1500 during the year and receive a 15% discount on future purchases
* Regency - Purchase $5000 during the year and receive a 20% discount on future purchases
* Monarch – Purchase $10,000 during the year and receive a 25% discount on future purchases
INNER CIRCLE CASH REWARDS
Help us grow and earn money with Inner Circle cash rewards.
As a registered member of the Lion’s Share program (Crown level or higher) you will receive Inner Circle certificates that you can distribute. These 10% discount certificates are linked to your account and when used by a new customer to make their first purchase, you will receive a reward check from us worth 5% of the value of their entire order (excluding shipping and sales tax).
If they make a purchase valued at $1000, you receive a check for $50, a purchase valued at $10,000, you receive a check for $500. Not a coupon or a reward certificate good on your next order but CASH you can spend with us or anywhere else you please.
SOMETHING EXTRA
During the year we send Lion’s Share members information on special sales and additional discounts meant just for you. We also like doing a little something extra for our Lion’s Share members, so if you have a special occasion coming up, send us an email, let us know what’s up and we’ll see what we can do to make that day even more special for you.
THE FINE PRINT
Just a few notes about discount levels, reward checks and other things that ‘you know who’ asked us to include in this conversation…
You achieve a given discount level by making one or more purchases (excluding shipping and tax) during a single calendar year that total the qualification amount for that level. The discount level will take effect within 30 days of your receipt of your purchase as long as the qualifying purchase is not returned to Du Lyon for credit. Your discount level will be in effect for the remainder of that calendar year. Discount levels are reset on January 1 of each year and are based on a customers previous 12 months of purchasing activity so you are always guaranteed a minimum of one full calendar year at your discount level.
Inner Circle reward checks are issued thirty days after a qualifying purchase has been received by the new customer and not returned for credit. Credit card charge backs or other payment disputes will result in disqualification of that purchase. Inner Circle discount certificates can not be used by other Lion’s Share members to increase their effective discount. If you earn Inner Circle cash rewards in excess of $600 per calendar year you will receive a 10-99 form from us in January of the following year reflecting the total amount you earned.

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